Refunds & cancellation

BlazeCAD sells additional export credits as one-off purchases. Purchases do not renew automatically and there is no recurring subscription to cancel.

Refund requests

If a purchase is incorrect, duplicated, does not deliver the purchased credits, or you otherwise want to request a refund or cancellation, contact support@blazecad.com with enough information to identify the purchase. Do not send payment-card details.

Refund and cancellation requests are handled in accordance with applicable consumer law. Where digital content is supplied immediately, any consent or acknowledgement needed before the statutory cancellation right is affected must be obtained before that supply starts.

Refunding a purchase does not automatically erase your account or projects. Account/data deletion can be requested separately through the contact page.